Department of Tourism and Hospitality Management

The Influence of Technology Enabled Service Differentiation Strategy on Post-Pandemic Reopening Performance of Star-Rated Hotels in The South Rift Circuit

Ng’etich, P. K; Mengo, N.; Cherono, V. (2023)

One of the most competitive industries in Kenya and the entire continent of Africa is the hotel industry, which contributes significantly to the country's economy. As a result, the sector is a significant source of foreign ...

Brand Personality and Destination Brand Competitiveness; A mediated symbiotic relationship, a study of Kenya's tourism industry

Rop, Wendy; Ogutu, Martin; Bichage, Methuselah (RS Publication, 2017-09)

Although branding has been acknowledged as a fundamental element of destination brand competitiveness, and there is agreement that effective branding promotes development and growth of an industry, the organisation of ...

4. Measuring efficiency and benchmarking classified two-five star hotels in Nairobi and Mombasa, Kenya

Mburugu, Keren; Muchai, Diana Mukwate; Gesage, , Methuselah B. (KENYATTA UNIVERSITY, 2012-04)

The Government of Kenya recognizes the role played by hotels and restaurants in terms of wealth creation, contribution to Gross Domestic Product (GDP) and its multiplier effect that acts as a stimulus to the growth of other ...

The cost of livestock lost to lions and other wildlife species in the Amboseli ecosystem, Kenya

Muriuki, Margaret; Ipara, Hellen I.; Kiringe, John Warui (Springer, 2017-06-09)

Though retaliatory lion (Panthera leo) killing as a result of livestock predation in the Maasai group ranches between the Tsavo NPs and Amboseli is remarkably high, other wildlife species are known to kill livestock. ...

Effects of Employee Attitudinal Factors on HACCP System Practices in Four and Five Star Rated Hotels in Nairobi County, Kenya

Bichage., Gesage; Miricho, Moses; Wanjiku, Chege Peninah (International Academic Journal of Social Sciences and Education, 2021)

Right attitude is very important for every success. It is key to performance of employees in any business. Hazard Analysis and Critical Control Point (HACCP) is a globally recognized food safety program advanced as a ...

Effect of Food Safety and Management Commitment on Customer Choice of Dining Destination in Kenya

Gesage, Bichage; Fwaya, Erick V.O; Ondara, Robert Orenge (African Journal of Hospitality, Tourism and Leisure, 2020-12)

This finding challenges the existing view of the glass ceiling and how women should be attempting to shatter it. The purpose of this study was to determine the effects of food safety and moderating effect of management ...

Service Tangibility on Repeat Visits in Two-Five Star Rated Hotels in Nairobi County

Musembi, Nancy Kaseki; Ngugi, Louise; Bichage, Methuselah (International Journal of Research in Business and Social Science, 2020-08-30)

This study evaluated the influence of service tangibility on repeat visits in two-five star rated Hotels in Nairobi County. The significance of service quality cannot be over emphasized it is generally accepted that the ...

Effects of Hazard Analysis and Critical Control Points Principles on Food Safety at National Youth Service in Nakuru County, Kenya

Ndaramu, Onesmus; Makopondo, Richard; Mary Njeri, Muchiri (International Journal of Research in Business and Social Science, 2020-06)

This study examined the effect of hazard analysis and critical control points principles on food safety at the National Youth Service in Nakuru County; Kenya.Application of Hazard Analysis and Critical Control Point (Hazard ...

The Influence of Contextual Factors on HACCP System Practices in Four and Five Star Rated Hotels in Nairobi City County, Kenya

Wanjiku, Chege Peninah; Miricho, Moses; Gesage, Bichage (Eastern Africa Journal of Contemporary Research, 2020)

Hazard Analysis Critical Control Point (HACCP) system is an important food safety strategy that most food production entities throughout the world endeavor to implement. However, a variety of contextual factors influence ...

Effects of Employee Behavioral Factors on HACCP System Practices in Four and Five Star Rated Hotels in Nairobi County, Kenya

Wanjiku, Chege Peninah; Miricho, Moses; Gesage, Bichage (Journal of Tourism, Hospitality and Sports, 2020-04-20)

Hazard Analysis and Critical Control Point (HACCP) is a globally recognized food safety program advanced as a suitable program to minimize or eliminate the risk of food contamination. Successful implementation of HACCP ...

Relationship Between Food Insecurity, Social Support, and Vegetable Intake Among Resettled African Refugees in Queensland, Australia

Gichunge, Catherine Gichunge,; Harris, Neil Harris,; Tubei, Sarah Tubei,; Somerset, Shawn Somerset,; Lee, Patricia Lee (Taylor & Francis Group, LLC, 2015)