Department of Business and Economics
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©Karatina University
Recent Submissions
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Importance of Ethics in Safeguarding and Ensuring High Quality Research
(2023-10)The purpose of this article is to demonstrate the important of ethics in safeguarding and ensuring high quality research. Ethics are norms or standards of behavior that guide moral choices about individual behavior and ... -
Influence of credit risk on shareholder market value of commercial banks listed in Nairobi Securities Exchange
(2020)This study examines the influence of credit risk on the shareholder market value of commercial banks listed in the Nairobi Securities Exchange. A mixed-method approach and concurrent design were used in this study. Logistic ... -
“Influence of Perceived Service Quality on Customer Satisfaction amongst Dairy Milk Processors in Kenya”. International Journal of Research in Business and Social Science (2147-4478), 7, (4), 44-57. Found at https://sdbindex.com/Documents/index/00000289/00001-06310
(2018)In today’s competitive retail market, as service quality improves, the customer’s expectation and lateral demand on service level is increased from time to time. Dairy milk processing firms in Kenya are struggling to get ... -
Influence of Consumer Complaints Handling on Consumer Satisfaction in Dairy Milk Processors in Kenya
(2019-02-24)The purpose of this study was to assess the influence of consumer complaints handling on consumer satisfaction in dairy milk processors in Kenya. The study population was 384 consumers from 15 major supermarkets chains in ... -
Influence of Perceived Product Quality on Customer Satisfaction amongst Dairy Milk Processors in Kenya
(2019)In today’s competitive retail market, as service quality improves, the customer’s expectation and lateral demand on service level is increased from time to time. Dairy milk processing firms in Kenya are struggling to get ... -
Influence of Perceived Service Quality on Consumer Satisfaction amongst Dairy Milk Processors in Kenya
(2018)In today’s competitive retail market, as service quality improves, the customer’s expectation and lateral demand on service level is increased from time to time. Dairy milk processing firms in Kenya are struggling to ... -
Evaluation of Factors Affecting Implementation of Green Public Procurement Governments in Laikipia County Government, Kenya.
(2018-08)Green Public Procurement has been used as a tool to achieve environmental objectives by some countries especially in Europe. Public procurement in Kenya is estimated to account for between 70 and 80 percent of ... -
Observed leverage and financial performance of listed firms in Kenya
(2018)Capital structure management is one of the most crucial corporate financial management functions in a firm since appropriate debt policy is reported to maximize the value of a firm. Kenya is ranked second in Africa ... -
Moderating Role of Environmental Dynamism on the Relationship between Opportunity Evaluation and Growth of NGOs in Kenya.
(Spirit Infestify, 2020-06)This study explored the moderating role of Environmental Dynamism (ED) on the relationship between opportunity evaluation and growth of agrobased Non-Governmental Organisations (NGOs) in Kenya. These NGOs play a critical ... -
Technological innovation promoters, service quality practices and performance of SACCOs in Kenya
(2020-07)The programmed co-operative enterprises’ innovation initiatives in Kenya have been below their expectations of customers. The majority (60%) of the customers are satisfied by banking and related financial services offered ... -
“Process Innovation Promoters, Firm Performance and Moderating Role of Service Quality Practices in SACCOs in Kenya
(Center for Promoting Ideas, 2020)The purpose of the study was to explore the relationship that exist between process innovation promoters and the performance of SACCOs in Kenya and the moderating effect of service quality practices. The primary data was ... -
The Role of Incubator Classification on Performance of Incubators in Kenya.
(2021)The study sought to assess the importance of classifying incubators based on the programs offered for optimum performance. Client selection criteria were assessed through three constructs namely: models that fit program ... -
Entrepreneurial Opportunity Discovery Dimensions and Growth of Non- Governmental Organizations in Kenya
(2019-08)Non-Governmental Organizations (NGOs) play a critical role in addressing social ills like poverty, employment, and food insecurity; therefore, their growth prospects enhance their ability to address these social ills. ... -
Relationship between empathy dimension and customer satisfaction in the insurance industry in Kenya
(2019-10)The Insurance industry is essential to the economic course of every nation attaining sustainable growth and prosperity. However, the industry continues to experience a marginal growth of 2.5% compared to the global real ... -
"The Influence of Shared Vision on Organizational Ambidexterity in Coffee Marketing Co-operative Societies in Kenya”.
(2023-09)Coffee production in Kenya has plummeted, hurting the economy and worsening social inequality and poverty. Kenyan coffee marketing cooperative associations have failed to boost exports. Coffee is Kenya's main cash crop. ... -
The Role of Product Innovation and Entrepreneurial Passion on Performance of Manufacturing Pharmaceutical Companies in Kenya.
(2023-09)The study explores the impact of entrepreneurial passion on process innovation and firm performance, based on self-efficacy theory. Relevant hypotheses were proposed, and the promotion mechanism of entrepreneurial passion ... -
Effect of Technology Endowment on Open Innovation Success in Medium-Sized Enterprises in Kenya”.
(Wohllebe & Ross Publishing, 2022-12)Technology is an infrastructural enabler that ensures success of open innovation (OI) activities in modern enterprises. The Kenyan experience indicates that the OI success strategy for medium enterprises (MEs) hinges on ... -
The influence of shared vision on organizational ambidexterity in coffee marketing co-operative societies in Kenya.
(2023-07)Coffee production in Kenya has plummeted, hurting the economy and worsening social inequality and poverty. Kenyan coffee marketing cooperative associations have failed to boost exports. Coffee is Kenya's main cash crop. ... -
Mediating Role of Entrepreneurial Leadership on the Relationship between Senior Team Attributes and Organizational Ambidexterity of Coffee Marketing Cooperative Societies in Kenya
(2023-08)Coffee has been an important cash crop in Kenya’s agricultural sector. Coffee is a foreign exchange earner to the country, main source of employment in rural areas, providing food security and income for the rural ... -
The moderating effect of road safety and compliance training on the relationship between motor cycle accessibility to market and performance wholesale retail sector in Kenya
(2023-07)The use of motorcycles has increased dramatically in Africa in recent years. Motorcycles (boda boda) are often used as taxis, with riders charging a fare to carry passengers or goods by wholesalers and retailers. ...
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